Onward Technologies Blog

Onward Technologies has been serving the Chicago area since 1985, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Help Desk Makes IT Support Easier

Help Desk Makes IT Support Easier

Downtime is a killer for any business. When a business is forced into confronting its technology support deficits, it usually means that they’ve been dealing with too much broken technology and downtime, and the costs associated with it. One way your business can avoid losing huge chunks of time to broken technology is to add a professional help desk to support your IT administrator. 

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Microsoft is Constantly Improving Office 365

Microsoft is Constantly Improving Office 365

Microsoft Office is the most common productivity suite in the world, and it’s for a good reason. One of the biggest reasons for this is that they routinely update the applications with great features. Office 2019 is one of the biggest improvements that Microsoft has made, and it features several apps that make the modern office work.

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Tip of the Week: Simple Windows 10 Tips

Tip of the Week: Simple Windows 10 Tips

Windows 10 is the benchmark in PC operating systems at this juncture. It offers users all types of great options from previous versions of Windows, while integrating some of today's most dynamic technology to provide users with the very best in organization and ease-of-use. Today we will talk about five very simple tips that will get you started getting the full function of Windows 10.

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Hack of Capital One Exposes Information on 100,000 Customers

Hack of Capital One Exposes Information on 100,000 Customers

Capital One is one of the largest credit card issuers in the world. On July 29th 2019, Capital One made an announcement, confirming it is the victim of one of the largest data breaches in financial sector history, as a former software engineer for Amazon has been indicted on charges related to the hacking.

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Windows 7 and Windows Server 2008 R2 is Finally Losing Support

Windows 7 and Windows Server 2008 R2 is Finally Losing Support

Microsoft Windows has been a staple of modern computing, with each title in the series offering more innovative features. When it becomes time to retire one of their OSs, it can be troublesome for businesses. This coming January, two of the most utilized versions of the Windows OS--Windows 7 and Windows Server 2008 R2 will be losing support, effectively ending their viability. Businesses that still use these titles will have to come up with a plan about how they are going to proceed once Microsoft retires that software. 

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Smartphones Role In the Modern Workplace

Smartphones Role In the Modern Workplace

Smartphones are everywhere. You go to the supermarket, people are on their phones, you go to the gym, people are on their phones. Go into the office? You guessed it...you see a lot of smartphone use that may not be in the best interest to organizational profitability. The question becomes, do smartphones help or hurt business? Let’s get into it.

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The Time Has Come for SQL Server 2008 and 2008 R2

The Time Has Come for SQL Server 2008 and 2008 R2

Software solutions don’t last forever. While patches and security updates can stave off the inevitable for quite some time, it’s impossible to maintain a specific solution forever. Support is eventually cut off, and businesses are left exposed if they haven’t taken the time to prepare. In the case of Microsoft SQL Server 2008 and 2008 R2, you are running out of time.

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Staff Education Goes a Long Way in Preventing Security Issues

Staff Education Goes a Long Way in Preventing Security Issues

In a perfect world, keeping your antivirus updated and having a good firewall in place would be enough to protect your business from cybersecurity threats.

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What Does Your Business' IT Infrastructure Look Like?

What Does Your Business' IT Infrastructure Look Like?

Small and medium-sized businesses (SMBs) simply don’t have the large budgets that come with running an enterprise, and because of this, many of them have trouble affording IT maintenance and management. In a similar sense, these smaller organizations struggle with planning out an IT infrastructure. Does your business have a plan in place?

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Tip of the Week: Proactive Maintenance Keeps Tech Running Smoothly

Tip of the Week: Proactive Maintenance Keeps Tech Running Smoothly

Whether they are expected or not, there will always be situations when your business incurs some damage or loss due to natural disasters, downtime, or other issues. You might find that a little preparation could have kept some of the disaster at bay, and it could honestly save you a ton in terms of lost time and resources. In fact, it could save your organization from the brink of disaster.

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Know Your Cables

Know Your Cables

One thing that all offices gradually accumulate over time is a surplus of cables. Each device you have is compatible with a specific cable, but identifying them all can be challenging. In today’s blog article, we’ll outline some of the common cable types and what you might need them for.

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Determining Your Organization’s Cloud Needs

Determining Your Organization’s Cloud Needs

The cloud is one of the most valuable tools available to modern businesses, but the extent to which organizations utilize it will vary depending on their specific needs. For example, some organizations might be fine with the limited control offered by the public cloud, but others might need more dynamic features and control over their data with a private cloud. We’ll help you determine which is right for you, as well as some of the specific considerations needed for a private cloud solution.

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Tip of the Week: How to Customize Your Microsoft Word Tools

Tip of the Week: How to Customize Your Microsoft Word Tools

It’s probably pretty fair to say that Microsoft Word has become the poster child for word processing programs - and for good reason: its tools and capabilities are very well-suited for the user’s needs. Did you know that you can even adjust Word so that it better fits your use of it? For this week’s tip, we’ll go over a few ways to do so.

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ISPs Have Finally Started Rolling Out 5G

ISPs Have Finally Started Rolling Out 5G

If there is one thing that we all know about 5G it is that it’s coming? It’s been coming for years. For a decade, the next biggest thing has been 5G. We’ve routinely heard statements like “When we get 5G…” Many of which came from people that had no idea what the “G” in 5G even means (It literally stands for “generation”). Today, we’ll separate the facts from the fiction to get you up to speed on 5G.

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Tip of the Week: Bandwidth Questions

Tip of the Week: Bandwidth Questions

Consider the following question: is your business’ Internet connection feeling a bit sluggish lately? If you haven’t examined your bandwidth since you started your business, then there’s a chance that you aren’t being as productive as you could be if you took a closer look at it. We’ll discuss some ways you can make the most of your IT solutions with proper bandwidth.

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Tip of the Week: Adjusting Microsoft Word to Match Your Style

Tip of the Week: Adjusting Microsoft Word to Match Your Style

The popularity of Microsoft Word is undeniable, in part because it features preconfigured settings to make it easier for its users. While these settings are useful for most of these users, they might not reflect your business’ use of Word. Fortunately, you can make adjustments to these settings to increase the value that Word can offer your business. Here, we’ve put together some tips to help you make these changes, if you so choose.

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Getting to Know About Phishing Attacks Can Keep Your Business Safe

Getting to Know About Phishing Attacks Can Keep Your Business Safe

There’s a big reason why phishing is a primary threat to businesses, and it’s because this method gives hackers a relatively risk-free way of gaining access to a network or other resources. Even being aware of the issue is often not enough to prevent it, as hackers are known to get quite aggressive and crafty with their phishing campaigns. If only a fraction of the 57 billion phishing emails that go out every year are taken seriously, hackers make quite a bit of profit off of users.

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Microsoft SQL Server 2008 Will Soon Reach EOL

Microsoft SQL Server 2008 Will Soon Reach EOL

It is little wonder that, with millions of businesses relying on their secure servers for a variety of computing needs, that Microsoft reigns supreme in profitability. In order to maintain this status, Microsoft must make sure that their software is properly cared for and supported - or retired if these titles are no longer practical to maintain. SQL Server 2008 and SQL Server 2008 R2 are soon due for the chopping block, with an official retirement date of July 9, 2019.

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What is Encryption, Anyways?

What is Encryption, Anyways?

You hear about encryption being used all the time, almost to the point of it being synonymous with security, but what does it really mean to have encryption on your business’ data and devices? We’ll walk you through how encryption can help you in your day-to-day struggle to secure the integrity of your organization’s communication and infrastructure.

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The 3 F’s of a VoIP Solution

The 3 F’s of a VoIP Solution

Communication is pivotal to the success of your business, but it’s hard when you have a telephone system that seems like it was built for an age long past. A modern telephone system that utilizes the cloud is the ideal way to approach collaboration in the workplace. You have some options for this, but the easiest to take advantage of is a cloud-hosted Voice over Internet Protocol solution.

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